About

We're IQCS

IQCS Introduction

In today’s competitive business world, striving for excellence is essential to survive. To succeed, businesses must offer innovative, high-quality products and services while excelling in cost and delivery. This is where IQCS Innovative Solutions comes in as a Pty. Ltd. organisation committed to promoting a modern quality culture in the country and exploring new business horizons in management. We offer essential services: consulting, training, and auditing. Our diverse services include Management Consulting, Six Sigma & Lean Management, RTO Quality Solutions, Digital & IT Solutions, Auditing, compliance, and training programs for professionals. We also offer management consulting services for organisations in different sectors. Welcome to IQCS’s official website and discover how we can help you achieve excellence in your business.

Leadership

Our Vision, Mission & Core Values

Vision Statement

To be one of the most eminent and globally respected management consulting, training, and IT organisations recognised for our unwavering trustworthiness and leadership excellence in the industry.

Purpose Statement

To provide our customers with exceptional consulting, training, and IT services that uphold the highest standards of professionalism and ethical norms. We strive to meet their unique needs and enable excellence through our commitment to greatness.

Core Values

Excellence (ITQAN) Excellence is our benchmark. Striving for superior quality and high standards in every task we perform. Integrity (IHSAN) Trustworthiness, believability, and complete honesty and sincerity in all we do mean doing it right when no one is looking. Compassion (RAHM) Showing kindness and empathy to people and finding value in serving others. Entrepreneurship Passion, risk & leadership in every task mean the secret to getting ahead is getting started. Innovation Provide cutting-edge solutions and continually adapt to meet the evolving needs of our customers and industry.

About the process

IQCS’s Management Consultation Process

Gap Analysis

To evaluate the organisation’s existing system and practices against the requirements of the desired standard, the gap analysis is conducted by the IQCS team. The gap analysis process includes visiting the organisation, meeting with departmental heads, reviewing existing documentation and making observations. Finally, the Gap Analysis Report is prepared and shared with the organisation. The gap analysis report describes the identified gaps in the existing system and the recommendations to bridge the gaps.

Establish Project Team and Project Facilitator

IQCS, in consultation with the organisation, establishes a project team to implement the desired management system. A project facilitator is also nominated for coordinating the project activities among the organisation’s various functions.

Awareness Sessions

IQCS team conducts awareness session(s) on the requirements of the desired management system. The target audience for the such session(s) includes top management, middle management, project team members and project facilitator.

Design and Develop Procedures

IQCS team, in consultation with the project facilitator and project team, will design and develop the desired management system documentation. Management system documentation includes System Manual, System Procedures, Process Flowcharts, Procedures, Job Descriptions, etc. Designed and developed documents are reviewed and approved by the client organisation’s management before implementation.

Implementation of the System

Once the designed and developed documentation is reviewed and finalised, the personnel training on these procedures and processes is provided to the concerned persons. After training, all these procedures are issued to the concerned staff for implementation. The performance is monitored, and the designed system is revised and adjusted based on the implementation results to make it effective and efficient.

Training of Internal Quality Auditors

IQCS team develops and trains an internal audit team for periodic internal audits as required by the desired system.

System Audit

After 2 to 3 months of system implementation, an internal audit is carried out by internal auditors under the IQCS team’s supervision. The audit report prepared by internal auditors is reviewed by the IQCS team. Corrective Actions are initiated and implemented on the weak areas identified in the audit report.

Pre-assessment Audit

IQCS Principal Consultant conducts a pre-assessment audit to evaluate the state of the readiness of the client organisation’s management system. The pre-assessment audit report is prepared, and corrective actions are implemented in weak areas.

Final Audit by Certification Agency

Once it is verified that the desired management system is fully implemented, IQCS recommends to the client organisation for a final audit. The client organisation is encouraged to identify and select the Certification Agency based on the criteria.

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About

IQCS Introduction

Our Vision, Mission & Core Values

Vision Statement

Purpose Statement

Core Values

IQCS’s Management Consultation Process

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